Warranty

 

KDEAM Optics Warranty

Defects Including Premature Damage

We will replace any defective or malfunctioning product at no charge to the customer.

Manufacturers Defects Include the following:

  • Receiving damaged lenses, faulty hinges and obvious frame damage related to production processes.
  • We will require images as well as your order history with us; name & order number.
Please email Images to Kdeambrand@gmail.com - Subject “Warranty”.

    Wear & Tear Replacements:

    • Normal wear and tear is eligible for a discounted $20 replacement + Shipping. 
    • Proof of damage (pictures) must be submitted to kdeambrand@gmail.com along with your name and order history with us.
    • Maintenance Note

    We recommend using a neutral cleaner like diluted soapy water and gently patting dry with clean soft cloth or sunglass bag to keep them spiffy. Treat them right and they’ll last! 

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      Thank you,

      KDEAM Optics